PrintBound only collects what we need to print your book and ship it to you. We never sell your data, and we delete the sensitive parts soon after your order is fulfilled.
1. What we collect
To take and fulfil an order, we collect:
- Your name — to address and label the shipment.
- Shipping address — to deliver your book.
- Email address — to send order confirmations, status and tracking updates, and to reach you about your order.
- The book content you submit — the text, and any images, that you ask us to print. This can be personal and sensitive (for example, a memoir or family story), and we treat it accordingly.
We do not store your full payment-card number. Card payments are processed by Stripe on Stripe's own systems; we receive only a confirmation that payment succeeded and limited details such as the last four digits.
2. How we use it
We use your information only to:
- format, render, and print your book;
- process payment and prevent fraud;
- ship your order and provide tracking;
- send transactional emails (confirmation, delays, delivery) and respond to support requests; and
- meet our legal, tax, and accounting obligations.
We do not use your book content to train AI models, and we do not use it for advertising.
3. Who we share it with
We share data only with the service providers that make PrintBound work, and only as much as each one needs:
- Stripe — payment processing (handles your card details directly).
- Lulu Press, Inc. — our print-on-demand partner, which prints and ships your book; it receives your name, shipping address, and the print-ready file.
- Cloudflare — our database (D1) and file storage (R2), where your order data and the print-ready PDF are securely stored.
- Render — hosting for our application/backend.
Our fonts are self-hosted, so simply viewing our website does not send your data to Google or any font CDN. We may also disclose information if required by law, to enforce our Terms of Service, or to protect our rights, users, or the public.
4. How long we keep it
We keep the most sensitive data for as little time as possible:
- Your book content and the print-ready PDF are deleted within 30 days after your order is fulfilled.
- Order metadata (such as the order record, amount, and shipping destination, excluding the book content) is retained for up to 7 years to meet tax and accounting requirements.
5. Your choices and deletion requests
You can ask us to access, correct, or delete your personal information. To make a request — including early deletion of your book content — email hello@printbound.net ([support email — owner to confirm]) from the address you used to order. We'll verify the request and respond within a reasonable time. Note that we may need to retain limited order metadata to comply with our legal and tax obligations even after deleting your content.
6. No sale of data
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share data only with the providers listed above, solely to fulfil your order.
7. California residents
If you are a California resident, you may have rights to know, access, and delete the personal information we hold about you, and to not be discriminated against for exercising those rights. To exercise them, contact us at hello@printbound.net.
8. Contact
Questions about this policy or your data? Email hello@printbound.net ([support email — owner to confirm]), operated by [legal entity name — LLC TBD].
This policy is a starting template pending legal review.